QA saves the day after disastrous Cyberday
Our client is a major retailer that sells electronic household appliances, home furniture, electronic device, computers, and consumer products, serving customers all over Chile. The company has over 2,000 employees. Updating digital products is vital for a business. When the product is developed in a scalable technology and built to grow, updates and improvements are a bit simpler, but when they are obsolete and inconsistent, it creates problems that translates into million dollar losses. Our client had inconsistencies between the technology supporting their old OMS, the new OMS they wanted to implement, and the one used in the e-commerce platform. When Cyberday came, these errors caused the site to fail and produced losses of over 3.5M USD per hour.